One platform, every WhatsApp conversation.
The inbox, broadcast campaigns, contacts, Shopify automation, and analytics in one place, so your team can do more on WhatsApp without the chaos.
Start free trialInbox
A shared inbox your whole team works from.
Every customer message lands in one place. Sales, support, and managers can all see, respond to, and manage conversations without stepping on each other's toes.
Unified conversation view
Every WhatsApp chat in one sortable list. Filter by open, pending, or closed, by assignment, or by number.
Assign conversations
Route a chat to the right teammate, so every conversation has a clear owner.
Internal notes
Leave private notes inside a conversation that only your team can see. Useful for shift handoffs.
Quick replies
Save common answers, with optional media, and drop them in with a quick / shortcut.
Interactive messages
Send tappable buttons and list menus, so customers reply in one tap without typing.
Real-time updates
New messages and status changes appear instantly. No refreshing, no delays.
Campaigns
Send campaigns to thousands in minutes.
Whether it's a product launch, festive sale, or weekly update, send approved template messages to your whole list or a targeted slice of it.
Create campaigns in clicks
Pick a template, choose your audience, hit send. Your first campaign can go out minutes after connecting.
Send to all or by tag
Broadcast to every contact, or filter to the right people by tag, like last month's buyers.
Schedule for later
Set a campaign to go out at a better hour without staying online.
Personalized variables
Drop names, order IDs, and custom fields into the template, so each message reads personally.
Per-recipient tracking
Watch sent, delivered, read, and failed counts per recipient as they update.
Pause or cancel
Stop a running campaign instantly if you spot a mistake.
Templates
Create, submit, and manage WhatsApp templates.
WhatsApp needs pre-approved templates for outbound messages. Manage the whole lifecycle, from a ready-made library to Meta approval, in one place.
Template builder
Build templates with header, body, footer, and buttons, and preview how they'll look on a phone.
Submit for approval
Send templates to Meta from the dashboard and track draft, pending, approved, and rejected status.
Ready-made library
Start from templates for orders, appointments, support, and marketing, in English and Hindi.
Category support
Marketing, utility, and authentication templates, each with the right pricing and approval rules.
Variable mapping
Map template variables to contact fields for personalized sends at scale.
Auto-sync from Meta
Approved templates stay in sync automatically, so the dashboard always matches Meta.
Contacts
Your customer database, built into WhatsApp.
Every contact who messages you or receives a campaign is tracked, tagged, and organized.
Auto-created contacts
Anyone who messages your number gets a contact record automatically, by phone or WhatsApp ID.
Tags and bulk tagging
Organize contacts with tags like VIP or Mumbai, and tag or untag many at once.
CSV import and export
Bring existing contacts in bulk with column mapping, and export anytime.
Conversation history
Full history per contact — messages, campaigns, and notes, all in one place.
Block and opt-out
Respect preferences. Blocked and opted-out contacts are left out of campaigns.
Bulk actions
Tag, untag, or delete many contacts in a single action.
Shopify
Connect Shopify and message customers automatically.
Link your store once and let Boldally Chat reach customers on every order, shipment, and abandoned cart, all on WhatsApp.
Connect in one click
Install the Shopify app and link your store with a secure OAuth flow.
Order and shipping updates
Send confirmation, payment, fulfilment, and shipping messages automatically as they happen.
Abandoned cart recovery
Nudge customers who leave a checkout, after a delay you set, and skip it automatically if they buy.
Customer sync
Import your existing Shopify customers, respecting their marketing consent.
Event-to-template automation
Map any Shopify event to a WhatsApp template, with variables filled in from the order.
Storefront chat widget
Add a WhatsApp chat button to your storefront, so shoppers can reach you in a tap.
Analytics
See what's working on your WhatsApp channel.
Track conversation volume, message activity, and campaign performance from one dashboard.
Conversation dashboard
Totals and open, pending, and closed counts, all at a glance.
Message volume trends
Inbound and outbound message counts by day, to spot patterns and plan capacity.
Campaign performance
Delivery, read, and failure counts across your campaigns, side by side.
Channel overview
Conversations, contacts, messages, and campaigns tracked together in one place.
Team
Roles and permissions for your whole team.
Control who can do what. Keep conversations organized and your team accountable.
Three roles: owner, admin, agent
Owners control billing. Admins manage the team, templates, and campaigns. Agents handle conversations.
Invite by email
Add teammates with an email invite they accept in one click.
Assign and reassign
Move conversation ownership for escalations or shift changes.
Remove members
Revoke access instantly. Conversations stay and can be reassigned.
Work across businesses
One login can own or join more than one business.
Connect your WhatsApp number in minutes.
Powered by Meta's official Cloud API — secure, reliable, and fully compliant.
One-click connection
Connect through Meta's secure Embedded Signup. Your account, number, and tokens are handled for you.
Official Cloud API
Built on Meta's official Cloud API, the same infrastructure the largest providers use.
Multi-number support
Run more than one WhatsApp number from a single account.
Phone number management
See connected numbers, quality ratings, and status at a glance.
Reliable delivery
Queue-based sending with automatic retries, so messages aren't lost during spikes.
Media messages
Send and receive images, video, audio, and documents, stored and delivered reliably.
Put your WhatsApp to work.
Free for 14 days. No credit card, and no setup call to sit through.